Senin, 11 Januari 2010

LETTERS OF REFUSAL

Reply to the situation below..



Observe these 4 stages in each letter :

1. Acknowledge.

2. Express regret (be tactful)

3. Give a reason for your refusal.

4. Offer a counter-proposal.

Situation 1

You are a manufacturer. Reply to a wholesaler who is unknown to you. He wrote asking for an agency.

Your reply :

- You are unable to offer an agency.

- You already have a representative.

- Offer a sub-agency.

- Offer to supply through your main agent.



Answer :



Dear sir,
Proposed an agency - London


Thank you for your detailed letter Of june 6th. After careful consideration we regret that we are unable offer an agency for local manufacturer.

In theory, your project is a good one, but we have already a a represent in that area for many years and we’re not thinking of changing the arrangement.

However,if you would like to reconsider the project, you might prefer to act as a sub,agency for you town, at least a one year trial period. We would be glad to supply through from our main agent in the same town.

Thank you once again for your enquiry. Should you decide to proceed with your original plan, we wish you all the best in the future.

Yours Sincerely,


RIZKA OKTAVIANA SINAMBELA

(Managing Director)

Over 100 icebergs drifting to N.Zealand: official

SYDNEY (AFP) – More than 100, and possibly hundreds, of Antarctic icebergs are floating towards New Zealand in a rare event which has prompted a shipping warning, officials said on Monday.
An Australian Antarctic Division glaciologist said the ice chunks, spotted by satellite photography, had passed the Auckland Islands and were heading towards the main South Island, about 450 kilometres (280 miles) northeast.
Scientist Neal Young said more than 100 icebergs -- some measuring more than 200 metres (650 feet) across -- were seen in just one cluster, indicating there could be hundreds more.
He said they were the remains of a massive ice floe which split from the Antarctic as sea and air temperatures rise due to global warming.
"All of these have come from a larger one that was probably 30 square kilometres (11.6 square miles) in size when it left Antarctica," Young told AFP.
"It's done a long circuit around Antarctica and now the bigger parts of it are breaking up and producing smaller ones."
He said large numbers of icebergs had not floated this close to New Zealand since 2006, when a number came within 25 kilometres of the coastline -- the first such sighting since 1931.
"They're following the same tracks now up towards New Zealand. Whether they make it up to the South Island or not is difficult to tell," Young said.
New Zealand has already issued coastal navigation warnings for the area in the Southern Ocean where the icebergs have been seen.
"It's really just a general warning for shipping in that area to be on the alert for icebergs," said Maritime New Zealand spokesman Ross Henderson.
The icebergs are smaller remnants of the giant chunks seen off Australia's Macquarie Island this month, including one estimated at two kilometres (1.2 miles) and another twice the size of Beijing's "Bird's Nest" Olympic Stadium.
Young earlier told AFP he expected to see more icebergs in the area if the Earth's temperature continues to increase.
"If the current trends in global warming were to continue I would anticipate seeing more icebergs and the large ice shelves breaking up," he said.
When icebergs last neared New Zealand in 2006, a sheep was helicoptered out to be shorn on one of the floes in a publicity stunt by the country's wool industry.

ACollage Friend Who Has Just Had A Frist Babt, A Daughter

I have just heard the splendid news about your first baby, a daughter, which born two days ago. I'm very happy to know that finally you have a sweet baby. It is a great pity that I didn't seen your baby, because I'm in japan since a week ago. But I'll give you a gift for you and your child when I get back. Meanwhile, all the very best for your new baby and your family.